A: To find local experts and transportation services on RoamRide, you can browse our online platform and use the search filters to refine your results based on your destination, preferences, and specific needs. Explore our diverse selection of VIP experiences, transfers, excursions, and day trips offered by our trusted partner agencies. Once you've found what you're looking for, follow the simple steps to book and securely pay online.
A: Currently, RoamRide's offerings primarily cover Tunisia. However, we plan to expand to additional destinations in the near future. Stay tuned to discover our new destinations as they become available!
A: Yes, it is possible to book last-minute activities or transportation services with RoamRide, subject to availability. For bookings made less than 48 hours before the event, immediate payment is required. Please note that our system does not support book now and pay later in this case.
A: You can check reviews and ratings for the experiences and transportation services offered on RoamRide by browsing the profiles of service providers on our platform. Each provider will have a dedicated section for reviews and ratings left by previous customers, covering both the experience of the offered service and that of the agency. This will give you a comprehensive idea of other users' experiences before making your booking.
A: RoamRide offers both pre-established tours and transportation routes, as well as the option to create your own custom itinerary. If you'd like a custom itinerary, please contact us via the "Contact" section of our website. You'll then receive a confirmation email with detailed pricing for your custom itinerary.
A: RoamRide strives to collaborate only with reliable and punctual service providers. Additionally, once your booking is confirmed, you'll receive detailed information, including the service provider's contact details and appointment specifics. We also recommend reaching out directly to the service provider before your appointment to confirm details and make any final arrangements if necessary.
A: Each offer provided by our partner agencies on RoamRide indicates the languages available for the service. When booking, you'll be able to select your preferred language from those offered by the service provider.
A: The payment process on RoamRide is simple and secure. Once you've selected your service and are ready to make your booking, you'll be directed to our secure payment platform. You can then proceed with payment using accepted methods such as credit cards or online payment services. Upon successful payment, your booking will be confirmed, and you'll receive an email confirmation containing all the details of your reservation.
A: RoamRide offers special discounts for group bookings as well as for regular customers. When you contact us via the "Contact" section of our website or check the promotional offers available on our platform, RoamRide also negotiates rates with our partner agencies to provide you with the best possible prices.
A: In case of an emergency or issue during your experience or transportation service with RoamRide, please contact us immediately using the contact information provided in your booking confirmation or via the "Contact" section of our website. Our customer support team is available 24/7 to assist you and find a prompt and effective solution to your problem.
A: In the event of cancellation of your booking before the scheduled event with at least 48 hours notice, RoamRide will process the refund using the same payment method as used for the initial booking. You will receive the refund to your account within the usual processing time for transactions.