Privacy Policy

We respect your privacy and are committed to protecting your personal data

Collection of Personal Information

At RoamRide, we collect various types of personal information from our users to provide them with our services effectively. This section outlines the types of personal information we collect and how we collect it.
Types of Information Collected
We collect the following types of personal information from our users
  • Contact Information: When you make a reservation or create an account with RoamRide, we may collect your name, email address, phone number, and other contact details.
  • Payment Information: If you make a booking through our platform, we may collect payment information such as credit card details to process your payment securely.
  • Usage Data: We may collect data about how you interact with our website, including your IP address, browser type, pages visited, and other usage statistics
  • Location Information: With your consent, we may collect location information to provide location-based services and improve your experience.
  • Other Information: We may collect any other information you choose to provide to us voluntarily, such as feedback, preferences, or demographic information.
Methods of Collection
We collect personal information through various methods, including:
  • Directly from You: We collect information directly from you when you interact with our website, fill out forms, make bookings, or communicate with us.
  • Automatically: We may automatically collect certain information when you use our website, such as through cookies, web beacons, and other tracking technologies.
  • From Third Parties: We may receive information from third-party service providers or partners, such as payment processors, in connection with your use of our services.

Use of Personal Information

RoamRide utilizes the personal information collected for several purposes, all aimed at enhancing your experience and facilitating the use of our services. Here's how we use your data
  • Booking Confirmation: We use your personal information, such as your name, email address, and payment details, to confirm your bookings and send you detailed confirmations.
  • Service Improvement: Your feedback and interactions with our platform help us continuously improve our services. We use the information gathered to assess the performance of our partners, identify areas for improvement, and proactively meet your needs.
  • User Experience Personalization: We use your information to personalize your experience on RoamRide, providing you with recommendations and offers tailored to your preferences and interests.
  • User Communication: We use your information to send you important communications, such as booking confirmations, reminders of upcoming events, and updates on our services. You can choose to unsubscribe from these communications at any time.
  • Sharing with Partner Agencies: RoamRide may share certain personal information of users with its partner agencies to facilitate booking and service provision. This may include sharing client contact details with agencies involved in the booked event. These agencies may use this information to directly contact clients as needed, such as to confirm event details or arrange additional services. RoamRide is committed to ensuring that its partner agencies adhere to appropriate privacy and data protection standards when handling user information.
Privacy Commitment
RoamRide is committed to safeguarding the privacy of your personal information. We will never sell, rent, or share your information with third parties without your explicit consent. Your data will remain confidential and will only be used for the purposes described in this privacy policy, unless otherwise required by law or with your explicit permission.
At RoamRide, we value the trust you place in us by entrusting us with your personal information, and we are committed to protecting it with the utmost rigor and integrity.

Protection of Personal Information

RoamRide prioritizes the security and confidentiality of your personal information and has implemented robust measures to safeguard it against unauthorized access, loss, disclosure, or alteration. Here's how we protect your data
  • Security Measures: We employ a range of technical, administrative, and physical security measures to protect your personal information. These measures include encryption, firewalls, secure servers, access controls, and regular security audits to ensure the integrity of our systems and data.
  • Sensitive Data Management: We handle sensitive data, such as payment information, with the utmost care and attention. All payment transactions are encrypted using industry-standard encryption protocols to prevent unauthorized access during transmission. Additionally, we adhere to strict internal policies and procedures for the handling and storage of sensitive data to minimize the risk of unauthorized disclosure or misuse.
At RoamRide, we are committed to maintaining the highest standards of data security and privacy to ensure the protection and integrity of your personal information at all times.

Cookies and Similar Technologies

RoamRide uses cookies and similar tracking technologies to enhance the user experience and provide personalized services. Here's an explanation of how we use these technologies and how users can manage their cookie preferences
  • Cookie Usage: Cookies are small text files placed on your device when you visit our website. They help us analyze user behavior, track preferences, and improve the functionality of our site. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a specified period or until deleted.
  • Tracking Technologies: In addition to cookies, we may also use other tracking technologies such as web beacons, pixel tags, and local storage to collect information about your interactions with our website. These technologies help us measure the effectiveness of our marketing campaigns, gather demographic information, and analyze trends.
  • Managing Cookie Preferences: You have the option to manage your cookie preferences through your web browser settings. Most web browsers allow you to accept, reject, or delete cookies, as well as to be notified when a cookie is placed on your device. Please note that disabling cookies may affect the functionality of certain features on our website.
At RoamRide, we are committed to transparency and respect for your privacy preferences. By understanding how cookies and similar technologies are used, you can make informed choices about your online privacy.